FAQs

What is StockFashion24.com?

StockFashion24.com is a B2B online shop specialized in the sales and distribution of fashion branded clothing & accessories to shops and online retailers. On our website you will find thousands of fashion items of the best brands ready for delivery.

StockFashion24.com uses the best web and logistic/distributive technologies to guarantee fast delivery in every part of the world.

Can private individuals buy on StockFashion24.com?

No. StockFashion24.com sells only to professional resellers with a VAT number (outside the European Union, a business registration or tax number). Every account request is checked before it is approved.

How much does it cost to sign up to StockFashion24.com?

Joining StockFashion24.com is free.

Do I have to sign a contract in order to buy products from StockFashion24.com?

Retailers do not have to sign any contract with StockFashion24.com, but they do have to accept and respect our terms and conditions.

Is there a minimum order amount?

Any minimum order value is shown in your cart before checkout.

How does the dropshipping service work?

The dropshipping service allows you to connect with our catalogue in real time and sell thousands of fashion items at any moment, without any inventory risk.

Where are the products from StockFashion24.com shipped from?

StockFashion24.com uses several logistics centres around Europe in order to guarantee delivery times. Most of our products are shipped from Italy and Spain.

How does the shipping service work?

We are partners with the main express couriers worldwide — DHL, FedEx, TNT and UPS — and several international forwarders. The cost and delivery time are calculated based on the volume and the amount of the articles ordered and will vary every time.

Can I collect my order with my trusted courier?

Yes, your order can be collected by your trusted courier. In this case no additional costs will be charged, but in order to give authorization for pick-up, StockFashion24.com needs to receive the data of the chosen courier.

Where can you ship?

We ship to over 160 countries worldwide; however, some countries may be subject to restrictions. In that case our customer service will get in contact with you.

How often is the catalogue of StockFashion24.com updated?

The catalogue of StockFashion24.com is updated every day. Every week you will receive a newsletter with the new items and special offers, upon your agreement.

What do I do if I receive a flawed or wrong product?

StockFashion24.com double-checks every single item, both when purchasing and when shipping out. Both logistics and catalogues are computerized, therefore it is very unlikely that a flawed or wrong item is shipped. Should this happen, StockFashion24.com accepts returns and refunds within 7 days of receipt of the goods.

Are the products sold on StockFashion24.com genuine?

StockFashion24.com truly respects fashion brands. For this reason we only buy through official channels. Each article is certified and verified upon purchasing, so we guarantee 100% originality.

How can I pay on StockFashion24.com?

StockFashion24.com accepts the most common payment methods such as credit card, bank transfer and PayPal.

How can I contact the customer service for further questions?

Our customer service is active from Monday to Friday, from 9:00 A.M. to 6:00 P.M. (GMT+1). To contact us use the form or write us at info@stockfashion24.com